7111 Amador Plaza Rd, Dublin, CA 94568 | (925) 829-6360

Service Request

Let's Get It Fixed

Custom Fireplace has the largest in house service technician team in the area. We employ only the most experienced, knowledgeable and trustworthy technicians. It is because of this that we can truly offer a service experience like no other.

If you purchased and had your fireplace, gas insert or gas logs installed by Custom Fireplace please use the form below to request service or repairs.

If your items were purchased elsewhere please contact Dan Schilling* at 925-735-9494 to help you with your fireplace service, cleanings and repairs. 

Service charge is $325 for Gas and Pellet units*. This charge covers the initial service trip, any subsequent trips, a full cleaning of the unit and all labor

*Parts are extra and not included in $325 charge.

**Dan Schilling is a third party vendors and have no affiliation with Custom Fireplace

Text only valid if the phone number provided is a mobile phone number.